Overview: We offer a 5-day return and exchange window from the date of delivery. After this period, we’re unable to process refunds or exchanges.

To be eligible:

• Items must be unworn, unused, and in original packaging
• Reverse pickup is available for a ₹55 service fee, deducted from your refund

Non-Returnable Items

For reasons of hygiene and personalization, the following items are not eligible for return:

• Custom or personalized jewelry
• Gift cards
• Final sale items
• Items showing wear, damage, or signs of use not caused by us

Exchanges

We’re happy to offer exchanges for:

• Sizing adjustments
• Defective or damaged items

To request an exchange, please email us at support@unblockcollection.com within 7 days of delivery. We’ll guide you through the next steps.

Refunds

Once your return is received and inspected:

• You’ll receive a confirmation email
• If approved, your refund will be processed within 5 working days
• Refunds are issued to your original payment method
• The ₹45 reverse pickup fee will be deducted from your refund

Need Help?
We’re here to assist. For any questions related to returns, exchanges, or refunds, please contact us at support@unblockcollection.com.